{"id":118,"date":"2015-07-10T12:13:13","date_gmt":"2015-07-10T11:13:13","guid":{"rendered":"https:\/\/kinderopvanglittlepeople.nl\/?page_id=118"},"modified":"2026-01-14T09:51:01","modified_gmt":"2026-01-14T08:51:01","slug":"klachtenprocedure","status":"publish","type":"page","link":"https:\/\/www.kinderopvanglittlepeople.nl\/pl\/beleidsinformatie\/klachtenprocedure\/","title":{"rendered":"Procedura sk\u0142adania skarg"},"content":{"rendered":"<ul id=\"menu-beleidsinformatie\"><li id=\"menu-item-141\"><a href=\"https:\/\/www.kinderopvanglittlepeople.nl\/pl\/beleidsinformatie\/\">Informacje o polityce<\/a><\/li>\n<li id=\"menu-item-139\"><a href=\"https:\/\/www.kinderopvanglittlepeople.nl\/pl\/kwaliteitsbeleid\/\">Polityka jako\u015bci<\/a><\/li>\n<li id=\"menu-item-1074\"><a href=\"https:\/\/www.kinderopvanglittlepeople.nl\/pl\/pedagogisch-beleid\/\">Polityka pedagogiczna<\/a><\/li>\n<li id=\"menu-item-142\"><a href=\"https:\/\/www.kinderopvanglittlepeople.nl\/pl\/beleidsinformatie\/klachtenprocedure\/\">Procedura sk\u0142adania skarg<\/a><\/li>\n<li id=\"menu-item-150\"><a href=\"https:\/\/www.kinderopvanglittlepeople.nl\/pl\/ouder-commissie\/\">Komitet rodzic\u00f3w<\/a><\/li>\n<\/ul>\t\n\t<h3><strong>Niezadowolenie lub skarga?<\/strong><\/h3>\nDok\u0142adamy wszelkich stara\u0144, aby zapewni\u0107 jako\u015b\u0107 naszych us\u0142ug.<br \/>\nW przypadku wyst\u0105pienia sytuacji, z kt\u00f3rej nie s\u0105 Pa\u0144stwo zadowoleni, b\u0119dziemy bardzo wdzi\u0119czni za przekazanie nam informacji na ten temat. Traktujemy to jako form\u0119 doradztwa w zakresie naszych us\u0142ug. Rozpatrywanie reklamacji przyczynia si\u0119 w\u00f3wczas do poprawy naszej jako\u015bci.\nW przypadku, gdy naprawd\u0119 nie dojdziemy do porozumienia, maj\u0105 Pa\u0144stwo prawo do z\u0142o\u017cenia oficjalnej skargi. \u017b\u0142obek i przedszkole Kinderopvang Little People przygotowa\u0142 w tym celu procedur\u0119 reklamacyjn\u0105, zgodnie z kt\u00f3r\u0105 mo\u017cna z\u0142o\u017cy\u0107 skarg\u0119 dotycz\u0105c\u0105 nast\u0119puj\u0105cych aspekt\u00f3w.<br \/>\n\u2013 zachowanie posiadacza lub os\u00f3b zatrudnionych u posiadacza wobec rodzica lub dziecka<br \/>\n\u2013 umowa mi\u0119dzy posiadaczem a rodzicem\n<p>W przypadku, gdy nie mo\u017cemy wsp\u00f3lnie rozwi\u0105za\u0107 skargi, nast\u0119pnym krokiem jest zwr\u00f3cenie si\u0119 do komisji rozjemczej. Nasza plac\u00f3wka opieki nad dzie\u0107mi jest zrzeszona w komisji rozjemczej. Fundacja ta oceni skarg\u0119 w spos\u00f3b bezstronny i fachowy.<\/p>\n<p>Kliknij <a href=\"https:\/\/www.degeschillencommissie.nl\/consumenten\/onderwerpen\/overzicht\/kinderopvang\/\" target=\"_blank\" rel=\"noopener noreferrer\">tutaj<\/a> Aby przej\u015b\u0107 do strony internetowej <a href=\"https:\/\/www.degeschillencommissie.nl\/consumenten\/onderwerpen\/overzicht\/kinderopvang\/\" target=\"_blank\" rel=\"noopener noreferrer\">Komisja rozjemcza ds. opieki nad dzie\u0107mi i grup zabawowych<\/a> przejd\u017a i kliknij <a href=\"https:\/\/www.klachtenloket-kinderopvang.nl\/ouders\/\" target=\"_blank\" rel=\"noopener noreferrer\">tutaj<\/a> Aby dosta\u0107 si\u0119 do <a href=\"https:\/\/www.klachtenloket-kinderopvang.nl\/ouders\/\" target=\"_blank\" rel=\"noopener noreferrer\">Biuro skarg dotycz\u0105cych opieki nad dzie\u0107mi<\/a> to go. (Instytut Informacji, Mediacji, Doradztwa i Mediacji).<\/p>\n<p>Ka\u017cda nasza plac\u00f3wka opieki nad dzie\u0107mi sporz\u0105dza co roku \u201csprawozdanie roczne z rozpatrywania skarg\u201d, kt\u00f3re przekazujemy komisji rodzic\u00f3w oraz inspektorowi GGD.<\/p>\n<p>Co roku otrzymujemy certyfikat \u2018wolny od spor\u00f3w\u2019. Mo\u017cemy z dum\u0105 powiedzie\u0107, \u017ce otrzymujemy ten certyfikat co roku!<\/p>\n<p><a href=\"https:\/\/www.kinderopvanglittlepeople.nl\/wp-content\/uploads\/00-Intern-Klachtenreglement-LittlePeople-2023-1.pdf\" target=\"_blank\" rel=\"noopener noreferrer\">Wewn\u0119trzny regulamin reklamacji Little People<\/a><\/p>\n<p><a href=\"https:\/\/www.kinderopvanglittlepeople.nl\/wp-content\/uploads\/KLACHTENJAARVERSLAG-2024.pdf\" target=\"\">Raport roczny dotycz\u0105cy skarg Little People 2024<\/a><\/p>\n<p>&nbsp;<\/p>","protected":false},"excerpt":{"rendered":"<p>Informacje o polityce Polityka jako\u015bci Polityka pedagogiczna Procedura sk\u0142adania skarg Rada rodzic\u00f3w Niezadowolenie lub skarga? Do\u0142o\u017cymy wszelkich stara\u0144, aby zagwarantowa\u0107 jako\u015b\u0107 naszych us\u0142ug. W przypadku wyst\u0105pienia sytuacji, z kt\u00f3rej nie s\u0105 Pa\u0144stwo zadowoleni, b\u0119dziemy bardzo wdzi\u0119czni za przekazanie nam tego w rozmowie. Traktujemy to jako form\u0119\u2026<\/p>","protected":false},"author":605,"featured_media":11446,"parent":109,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-118","page","type-page","status-publish","has-post-thumbnail","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.4 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>Klachtenprocedure - Kinderopvang Little People<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.kinderopvanglittlepeople.nl\/pl\/beleidsinformatie\/klachtenprocedure\/\" \/>\n<meta property=\"og:locale\" content=\"pl_PL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Klachtenprocedure - Kinderopvang Little People\" \/>\n<meta property=\"og:description\" content=\"Beleidsinformatie Kwaliteitsbeleid Pedagogisch Beleid Klachtenprocedure Oudercommissie Ontevreden of een klacht? 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